Frequently Asked Questions

Can GuestBookPlatters.com put my custom design idea on a platter?
Depending upon how elaborate your idea or design is, we may be able to recreate your design onto a signature platter for you - providing the design is not copywritten. Please note: there is an additional $25.00 custom design fee. Please email your artwork to custom@GuestBookPlatters.com for further review.

Can GuestBookPlatters.com get my platter done by this weekend?
In many cases, we can. Our normal processing time is 12 to 15 business days (plus ship time) to hand paint your personalized guest book platter. If you need your platter sooner than this, we can rush process your order in as little as 2-4 business days (plus ship time). Our rush fee is an additional $25.00 and you will need expedited shipping as well (probably Next Day). Expedited shipping costs are custom quoted based upon your location. You can order a rush personalized platter either over the phone or directly on our website and select next day shipping.

How many extra pens should I have for guests to sign with?
This depends upon how many signatures you are expecting. We do include one free black ceramic pen with every guest book platter you order. We strongly suggest that in addition to your free pen, you purchase an extra one - just in case you need it. It's not worth taking the chance of having a platter that noone can sign. Another reason to consider additional pens would be if you are having over 200 guests and/or you would like to alternate your guest's signatures in different ink colors on your personalized guest book plate.